PINKAS
Terms of service
These terms describe what we promise you and what we ask of you.
Draft pending legal review. This document states our intended policy in plain language and has not yet been reviewed by counsel. It is not the final agreement.
What this service is
PINKAS is a private archive for one family. You create a family space, invite the people you choose, and everything you put in belongs to your family, not to us.
You must be old enough to enter a contract where you live to open an account. An adult member is responsible for anyone under that age whom they invite.
Who owns what you put in
Your stories, recordings, photographs, recipes, and dates remain yours. You grant us only the permission we need to store them, show them to the members you invited, and produce the outputs you ask for, such as a printable book.
We do not use your family's content to train models, we do not sell it, and we do not show it to anyone outside the members and guests you have invited.
What remains ours
Interview prompts, the question library, book layouts, and the software itself remain ours. You may use them to make your family's record; you may not redistribute them as your own product.
Paying, cancelling, and what happens after
Family plans are billed annually and event packages are bought once. Payment is processed by our payment provider; we never receive or store your card details.
You may cancel at any time. Cancelling stops the next charge and leaves your access running until the period you already paid for ends.
When a plan or trial ends, the family space becomes read-only. We do not delete your family's record because a payment stopped, and a full export stays available to you for free.
Deleting your account
You can delete your account or your whole family space at any time from within the app. Deletion is real: content and stored files are removed, not merely hidden, and the removal continues through our backups on their normal rotation.
Export your record before you delete it. We cannot recover a deleted family space.
What you agree not to do
Do not upload anything you do not have the right to share, and do not record a person who has not agreed to be recorded. Consent matters especially for interviews and for photographs of children.
We may suspend an account that is being used to harass someone or to distribute unlawful material.
Limits
We work hard to keep your family's record safe and available, but we provide the service as it is, without a warranty that it will never be unavailable or never contain a fault.
Nothing in these terms limits liability where the law does not allow it to be limited. Hebrew dates, yahrzeit calculations, and holiday dates are provided for convenience and are not religious rulings.
Changes to these terms
If we change these terms in a way that materially affects you, we will tell you by email before the change takes effect.
Reaching us
Questions about these terms, or about your family’s record, can be raised through the feedback form inside your family space.